Every company will be rebuilt around AI.
The question is whether yours is rebuilt by design - or left behind by default.
We make Australian companies AI-native.
Foundations first - an AI brain, your emails pre-drafted, an AI coworker in Slack - so your entire team gets better every week.
Trusted by businesses across Australia - recruitment to property to venture capital
See your roadmap before you ever talk to us
Drop in your company website. Our AI reads it, works out your industry, and drafts the three-layer roadmap we’d propose - in about 30 seconds, free.
Every board is asking for an AI plan.
Most firms are a year into proof-of-concepts with nothing in production.
Everybody wants AI. Nobody knows how to do it.
We do - because we’ve already failed at all the things you don’t have time to try.
The way through: three layers ↓
Three layers. Clear ownership.
We don’t sell you a pile of disconnected bots. We rebuild how your company runs - from the foundations up - and hand your team the keys.
- Your CRM, comms, emails, finance system, and files - linked into one institutional memory AI can actually use.
- Humans ask it questions. Agents read from it and write to it. Everyone works from the same truth.
- The unsexy, load-bearing work nobody internally wants to own - and it elevates everything built on top.
- Most clients find information 60–80% faster within 30 days - the brain answers instead of a person.
- Stuff that makes the whole company better, not one workflow: drafting, answering, reporting, visibility.
- Maintained by us, forever - when models change or things break, that's our job, not yours.
- Teams typically recover 3–5 hours per person per week once Infrastructure is live.
- The team that owns the workflow usually builds the better agent - so we teach them, with perfect infrastructure underneath.
- Rather have it done? We build them for you - same foundation, same quality bar.
- Each agent typically replaces 5–15 hours of repeatable manual work per week - built once, runs forever.
Specced once. Maintained forever.
Skills change weekly; foundations change quarterly. We keep both current - so your setup compounds instead of decaying.
What every company starts with
You don’t know what you don’t know - so here’s the opinion, upfront. These four builds start almost every engagement, in this order.
All your company information, structured so AI can read it. The infrastructure everything else plugs into.
Read moreEvery email pre-drafted in your company voice - and each team member's own voice. You read and send; it learns and improves.
Your whole team always has the latest company information - training, policies, live data - in one place they can ask.
A website assistant answering customer questions from your real company data, day and night.
Built inside the tools you already run - Xero, HubSpot, Pronto, Slack, Gmail, Salesforce. Nothing gets replaced.
Your team tells us what to build. Literally.
No year-long proof of concepts. No strategy decks. An audit that turns your team’s own words into a roadmap, then working systems within weeks.
Audit
We interview 5–10 of your team for 30 minutes each. Those conversations become your build roadmap - the transcript is the spec. You pick what gets built.
Build
Brain first, then infrastructure - deployed inside the tools you already use. No migration, no new platforms, quick wins your whole team feels.
Maintain
We keep it alive, accurate, and improving. AI costs blowing out? That's our worry, not yours. Skills change weekly - we keep up so you don't have to.
Worried how your team will take it?
The interviews are framed around one question - “what would make your job more enjoyable?” - your people leave excited, not scared. It’s their ideas that end up on the roadmap.
Hours saved for clients
Workflows automated
Client revenue generated
We run our company on this. Here’s what people say.
We don’t sell anything we don’t use every day - and these are the real messages, reviews, and results that came back.
Every decision, client, and convention - queryable by us and our agents. The same build we sell.
Answers anything about our business in Slack. Clients meet her in workshops - she runs on the stack we install.
What we figure out each day flows into our skills, our clients' setups, and our course. Failing fast is the product.
The workshop was awesome and the team were absolutely buzzing!
It was super interesting and helpful to see how you guys were instrumenting AI within your business. That really helped bring things to life for our team and inspired them to think big.
I think you could build a business around this.
- CEO, healthcare technology company
Best part for me was seeing what AI-native in practice means - the brain logic was super impressive and something we need to think about for our company.
Very cool and inspiring!
- Startup accelerator mentor
The week one work took a bit longer than expected but it feels like it's up and running now.
I could see extra things that I'll build next.
All up, it's been just the nudge I've needed to set this stuff up. I'm really enjoying it.
- AI Pod member, week one
I can say for me it's personally been one of the most enriching things I've done in quite some time. It's opened up a new world.
- AI Pod Cohort 1 member
Just wanted to drop you a note to say the workshop was a great job. It is great to see in practice what Hourglass do - have been following you closely!
- Startup mentor, after a client workshop
“Professional, got everything done super quickly and with a high quality bar. Top engineers… and I've worked with many!”
“The consulting process was well executed and I am very happy with the improvements. I highly recommend them to any business.”
“Hourglass AI is the partner you want. Smart, reliable, and genuinely invested in outcomes. Highly recommended.”
“This was tremendously efficient. All in all, a really great first experience”
Messages shared with permission, anonymised on request. Metrics are client-reported.
Real builds. Real outcomes.
Every engagement ships a working system — deployed into the tools you already use, with results in 30 days.
40% less admin. 80% better customer service. 8 hours back every week.
Xero, spreadsheets, CRM - all copied manually, all daily. Weekly reports ate the founder’s mornings. Customer queries handled one by one.
- Weekly reporting agent - auto-compiles data from multiple sources, posts to Slack
- Customer service automation - handles repetitive queries without manual triage
- Admin workflow agents - end-to-end data entry across tools
We’ve decreased our administration costs by 40%, while improving customer service benchmarks by up to 80%. The biggest help has been automation of repetitive weekly reporting, which has saved me 8 hours per week.
How it works
Admin hours quartered as the business scaled.
Every new client meant more manual onboarding, follow-ups, and reporting - growth made the admin worse, not better.
- Client onboarding workflows - complete setup tasks without staff involvement
- Scheduled reporting agents - surface key metrics automatically
- Follow-up automation - no client falls through as the team scales
The early results from the project are incredible. Our admin hours have quartered since working together.
How it works
Monthly sponsor reporting: from 4 hours per client to minutes.
Five brand sponsorships, 20+ hours of manual monthly reporting - half a working week before he could get back to creating.
- Social platform integrations - pull live engagement data per sponsor automatically
- AI-generated branded report per partner - logo, content, performance highlights
- One-click PDF export + shareable web link per partner
How it works
A private AI chief-of-staff. Available 24/7. At a fraction of the cost.
Every strategic call lands on the founder alone - at all hours, with no sounding board who knows the business well enough to push back.
- FounderClaw AI brain - trained on business data, LinkedIn history, Airtable pipeline
- 24/7 Telegram access - strategy sessions, pipeline decisions, daily ops
- Opinionated voice - challenges thinking, doesn’t just validate it
How it works
Years of institutional knowledge. Now accessible in seconds.
Lending policies and process docs spread across SharePoint and Confluence - new staff took weeks to ramp up and senior people fielded the same questions daily.
- Full knowledge ingestion - SharePoint + Confluence into a structured vault
- Custom Claude plugin - staff query company knowledge inside existing tools
- Microsoft Entra ID auth - role-based access, only the right people
- Plain English interface - ask a question, get an answer from actual internal docs
Knowledge infrastructure
Change is scary. Pick people you trust.
AI transformation isn’t a software purchase - it’s a partnership. These are the people who’ll be in your corner.
- Runs audits and team workshops - teams leave buzzing, not bracing
- AI-native builder - shipped her own iOS app with AI tools alone
- The bridge between your team and the build
- Founded Speak Savvy - AI voice agents answering calls for small businesses
- Built online e-commerce at Vario - coding since age 10
- Builds the brains - company memory and agent infrastructure
The questions everyone asks
Your AI brain live, your team using it. In 30 days.
Or we keep working until it is. No asterisks. No exit clauses. If your whole team isn’t getting value in 30 days, we haven’t finished.
Claim your guaranteeWant to learn it yourself instead?
The AI Pod takes you from “I should learn AI” to shipping with Claude in 4 weeks. Written lessons, a matched pod of 4-5 builders, a private Slack community, and a live call every Friday. Co-taught by Batko and Finlay. $1,499 AUD one-off.
Algorithmic match on timezone, experience, and energy.
A Claude Code skill posts one anonymised learning a day to Slack.
1 hour every Friday with the whole cohort on Zoom.
Not ready yet? Stay close.
One email a month - what we built, what broke, and what it means for your business. Real numbers included. Unsubscribe anytime.
30 minutes. Zero pressure. Total clarity.
Tell us about your business. If we’re a fit, your AI Audit can start the same week.