AI implementation for 20–100 person Australian companies

Your team is already using AI.It just doesn’t know your business.

We connect it to everything your company knows, then build the work that eats your week. On your own servers.

What we doTap a stage
Then we build on it:We build itWe teach your teamAn engineer in your office
Audit $2,500Builds $5k–$25kCare ~$1,000/monthPrices upfront
Your team’s Claude. The brain finds the context.+ Hourglass AI brain
Claude
Tell me about Acme Logistics and where things are at.
Asked your Hourglass AI brainAcme is a client, owned by Anna. Deal in HubSpot, calls in meeting notes, invoices in Xero.
HubSpot · Phase 2 proposal sent 3 Oct
Meeting notes · Call with Priya Shah, 2 Oct
Xero · 1 invoice open, $6,200
Phase 1 (Monday reporting) shipped in June. On the 2 Oct call Priya asked for dispatch email triage, and the phase 2 proposal went out the next day. One invoice is open: $6,200, due Friday.
HubSpotMeeting notesXero
Ask anything about your company
Only shows what you can already see in those systems

Demo with a fictional company. Click a question to ask it.

Our results

Real builds. Real numbers.

Not technical? Neither are our clients.

In their own words. See every result

We're in the property sector. You know, we're not software engineers. We're not able to have our minds in this space 100%. So we decided that we needed to lean on a third party, a specialist in AI.
Cadence Property GroupBrock EllettOperationsTestimonial
I could send it 10 CVs of the people that I want to talk to and it goes away and emails them, books in times in my calendar and sends them confirmation of it, details that they need to know and all of that is done while I'm just sitting on my couch, talking to it on my phone, not even typing.
Story RecruitmentTom HunterFounderTestimonial
We've decreased our administration costs by 40%, while improving customer service benchmarks by up to 80%.
Integr8Phil AmatoCo-founderClient review
The early results from the project are incredible. Our admin hours have quartered since working together.
Voyagin AustraliaToby ChilverFounderClient review
The consulting process was well executed and I am very happy with the improvements. I highly recommend them to any business.
Nutrition 4 PerformanceEdwina HodgkinsonNutritionistClient review
Hourglass AI is the partner you want. Smart, reliable, and genuinely invested in outcomes. Highly recommended.
SchweigenJay LittleMarketing and Creative DirectorClient review
This was tremendously efficient. All in all, a really great first experience
TCACCRobert HonanCEOClient review
Data goes in, a finished Strategy Breakdowns graphic comes out. Right fonts, right purple, right bendy arrows, right everything. They were great to work with, real professionals. If you’re after something similar I’d absolutely recommend talking to them.
Strategy BreakdownsTom AlderFounderLinkedIn post

Trusted where the business is what people know.

Main Sequence
Venture capital
story.
Recruitment
Cadence Property Group
Property
Sense of Self
Wellness
Schweigen
Manufacturing
Integr8
MMA gym
Voyagin Australia
Travel & tourism
TCACC
Sport
Nutrition 4 Performance
Health
NextChapter
Non-profit

What we do, in four stages.

Once a team starts using AI, the same problems show up on nearly every call. The first three stages fix them and lay the foundation. The fourth keeps it all working, month after month.

01Context

Your AI doesn't know your business.

What your company knows sits in inboxes, the CRM, drives, Xero and people's heads. So every chat starts from zero.

“You got stuff here in the CRM. You got stuff here in your emails... And then you got Claude running over here that doesn't capture everything anyway.”
Tom Hunter, founder, Story Recruitment

We build your company AI brain.

  • Reads everything. Email, CRM, drives and meeting notes, every night.
  • Works in your AI. Inside the Claude or ChatGPT your team already uses.
  • Keeps permissions. Each person sees only what they can already see.
“The brain has done that in advance, and it's distilled it into information that's just easy to work through.”
Charlie Buxton, CEO, Cadence Property Group
How the brain works
Illustration
Inboxes
CRM
Shared drives
Xero
Notes
Someone's head
Company brain
Claude
ChatGPT
Six places to look. None of them talk to each other.One brain, read every night, inside the AI you already use.

02Collaboration

What one person figures out never reaches the rest of the team.

Someone builds a great skill. They share it, it gets copied, and two weeks later there are seven versions that don't match.

“When people are creating documents in Claude, they all look a little bit different and they will sound a little bit different.”
Charlie Buxton, CEO, Cadence Property Group

We set up one skills platform for the whole team.

  • Everyone has access. Every skill, for every person, inside their own Claude.
  • Anyone can improve it. Each skill has an owner, and anyone can suggest an edit.
  • One version. Update it once and the whole team has the update.
100% of the Main Sequence team now uses AI every week, from one shared library.
Main Sequence, venture capital
Illustration
TKTom’s Claude
  • Due diligence
  • Proposal
  • Investor update
SPSam’s Claude
  • Due diligence v2 copied from Tom
  • Board pack
  • Proposal v2 copied from Tom
ANAnna’s Claude
  • DD v3 FINAL copied from Sam
  • Proposal (old) copied from Tom out of date
JLJo’s Claude
  • Due diligence (1) copied from Tom doesn't match v3
  • Board pack v2 copied from Sam
4 versions of due diligence. None of them talk to each other.
Your skills platform
Everyone has every skill
TKSPANJLMR+3
  • TKDue diligenceTom owns it · used 212× Edit
  • SPProposalSam owns it · used 148× Edit
  • CBDeal intakeChris owns it · used 97× Edit
  • ANBoard packAnna owns it · used 64× Edit
  • JLInvestor updateJo owns it · used 41× Edit
  • MRClient onboardingMia owns it · used 33× Edit
Anyone can suggest an edit. The owner approves it, and everyone gets the update.
Everyone has their own skills. Shared once, they split into versions.One platform. Every skill, open to the whole team.

03Command centre

Nobody can see what's running, or whether it works.

Agents built on someone's laptop break quietly. Nobody knows when they last ran, what they did, or which model they should use.

“I can see very quickly we're going to have like 5 or 6 skills that people will be checking separately, each one, just to see if each of it works.”
Partner, Main Sequence

We give you one screen for every agent.

  • Every agent named. What it does, who owns it, and what it ran today.
  • Every run logged. When it ran, what it did, and whether it worked.
  • The right model. Accuracy checked weekly, on the cheapest model that gets it right.
Illustration
What’s running right now?
  • inbox-triage.pyTom's laptopWhen did it last run?
  • Monday reporta Zapier accountBroke after a model update
  • Proposal promptsomeone's ClaudeIs it even working?
  • CRM synca scriptFailing for 19 days
Which model should this use? What did it do last time?
Command centre 4 agents · all healthy
Inbox Triage: what it did
  • 09:41Sorted 38 emails, drafted 6 replies
  • 09:11Flagged 2 urgent client emails to Anna
  • 08:41Sorted 22 emails, drafted 3 replies
Built on laptops. Breaks quietly. Nobody notices.Every agent, every run, how well it worked. Click one.

04Care

It works in week one. By month four, it's broken.

Models change every few weeks, people join and leave, and workflows move. Without someone looking after it, AI quietly stops working.

“This space moves so fast, you need to have someone in your corner.”
Brock Ellett, operations manager, Cadence Property Group

We look after it, every month.

  • Model upgrades. New models tested and switched in as they ship.
  • Fixes. When something breaks, we fix it, usually before you notice.
  • Monthly review. What's being used, what isn't, and what to build next.
Illustration
The life of an agent nobody looks after
  1. Week 1
    The new agent works. Everyone's impressed.
  2. Month 2
    A model update changes how it writes.
  3. Month 3
    The person who built it leaves.
  4. Month 4
    It quietly stops working. Nobody notices.
October care reportall working
  • 2 agents upgraded to a newer model, tested before switching
  • 1 fix Xero changed a field. Fixed the same morning
  • 3 new starters had the brain and every skill on day one
  • Accuracy checks 12 run, 12 passed
Most used this month
  • Inbox Triage412
  • Due diligence212
  • Proposal Writer38
Next month: the quoting agent your sales team asked for.
Nobody owns it, so it slowly breaks.We look after it. Every month, in writing.

Once the foundation is in place, three ways we build on it.

Every option starts with the same audit and the same four stages. Most clients start with the first.

We build it, hand it over working, and look after it.

You tell us what eats your week in the audit. We build each piece inside the tools you already use, then stay on to fix, upgrade and add as things change.

Suits you if: Nobody on your team has the time to learn this, and you'd rather it just worked.

Who builds
Us
Your team's time
An hour or two per build, testing it
Pace
2 weeks per build
First step
The audit
Talk it through
Data sovereignty

Your data never leaves your business.

Everything we build runs on your own servers and your own accounts. We never store your data, you own all of the IP, and if we disappeared tomorrow it would all keep running. It is model-agnostic too: Claude today, whatever wins tomorrow.

Runs on your servers and accountsYou own all of the IPWe never store your dataPoint any AI at it: never locked in
Free preview

See your AI audit before you ever talk to us

Drop in your company website. Our AI reads it and drafts the same report our audit delivers: opportunity matrix, sequenced build order, scoped builds with ROI, and who we’d interview. About 30 seconds, free.

The same five-minute survey every audit client fills in, cut down to taps. Each answer unlocks one more build, scoped around how your team actually works. Skip whatever you like.

3 of 11 builds mapped

01How many people work in the business?

02Where does the team lose the most hours?

03Who should we talk to?

04How much AI does the team use today?

05What systems do you run on?

06When would you want the first build live?

07Who signs off on something like this?

08If we saved your team 10+ hrs a week, what's that worth per month?

Free. No call required. We’ll email you the full version, and yes, a human may say hello.

Your team tells us what to build. Literally.

No year-long proof of concept, no strategy deck. Three steps, priced upfront.

“For our team, it's a game changer. ... It used to take forever to put together these docs, so lets us look at more deals.”
Sam King, transactions, Cadence Property Group
  1. 1

    Audit

    $2,500 flat7–14 days

    We interview up to 10 of your people. One question runs through every interview: if you could wave a magic wand, what problem would go away? You get a ranked list of what to build, with the hours and dollars on every line.

    Go ahead with the build within 30 days of your report and the full $2,500 comes off it.

  2. 2

    Build

    $5k–$25k per build2 weeks per build

    The brain and shared skills first, then the work on top. Each build is scoped on a call, quoted as a range, and goes live inside the tools you already use. No migration, no new platform.

  3. 3

    Care

    ~$1,000/month per buildEvery month after

    We look after it so it keeps working. Models change, people join, workflows move. We upgrade, fix and add, and your monthly review shows what's being used and what to build next.

Worried how your team will take it?

We’re outsiders, so people tell us what really takes their time. The interviews are about the work a machine should do, not about anyone’s job, and we give you the words to send round before we start.

Book a 30-minute call

Change is scary. Pick people you trust.

AI transformation isn’t a software purchase. It’s a partnership. These are the people who’ll be in your corner.

Michael Batko
Michael Batko
Co-founder · CEO
  • Led Startmate for 8 years: raised $50M, backed 230 startups now worth $3.5B
  • Worked at two startups before that: one listed on the ASX
Finlay Ekins
Finlay Ekins
Co-founder · COO
  • Engineered every foundation we ship: the brain architecture, the skills stack, and Glassy
  • Lives on the bleeding edge daily: fails at things so your team doesn't have to
Anna Sekulic
Anna Sekulic
AI Specialist
  • Runs audits and team workshops: teams leave buzzing, not bracing
  • AI-native builder: shipped her own iOS app with AI tools alone
  • The bridge between your team and the build
Jeremy Sharpe
Jeremy Sharpe
AI Builder
  • Founded Speak Savvy: AI voice agents answering calls for small businesses
  • Built online e-commerce at Vario: coding since age 10
  • Builds the brains: company memory and agent infrastructure
Jeff Deutsch
Jeff Deutsch
SEO / GEO Lead
  • Took Superpower from 3k to 202k organic visits a month, in 12 months
  • Grew ContactOut to $15M+ ARR as Head of Growth over five years
  • 16 years in SEO: Startmate growth mentor since 2021

You’d ask us these on the call anyway

Every question below is a real question from a real discovery call. So here are the answers, upfront.

Sensible instinct. Everything we build runs on your own servers and accounts, ring-fenced per person using your existing permissions: payroll stays with payroll. Nothing sits with us, and if we disappeared tomorrow it would all keep running. No AI policy yet? We write it with you first, so your whole team knows what they can and can't plug in.

Clients under AFSL obligations run this today: VC funds, family offices.

Our guarantee

Your AI brain live, your team using it. In 30 days.

Or we keep working until it is. No asterisks, no exit clauses. If your whole team isn’t getting value in 30 days, we haven’t finished.

Book a 30-minute call
We take on 3–4 clients per month. 2 spots currently open

30 minutes. Zero pressure. Total clarity.

Tell us about your business. We’re the best fit for teams of 20 to 100 people with no in-house engineers. If that’s you, your AI Audit can start the same week.

We reply the same dayOne 30-minute callAudit starts the same week